The Silent Cost of Underutilising Expertise in IT

The Hidden Price of Underuse In any business, the most valuable resource often goes under-utilised: experience. Nowhere is this more apparent than in the IT sector, where experts—technical and managerial—are frequently sidelined, even when their knowledge could propel the business forward. For individuals with decades of experience in technology and governance, seeing their expertise ignored […]

Process Paralysis

The Cost of Over-Processing Frameworks and processes are designed to bring order and predictability to chaos. Yet, in many organisations, the pendulum swings too far. Instead of enabling progress, processes become roadblocks, stifling innovation and delaying solutions that could have been implemented weeks—or months—earlier. A Tale of Two Approaches Imagine two scenarios: Which approach truly […]

Frameworks vs. Action

The Framework Obsession Frameworks are everywhere in the professional world. Whether it’s ITIL, Agile, Six Sigma, or any of the other countless methodologies, they promise structure, efficiency, and better results. And let’s face it—when applied well, they can deliver. But what happens when people become more obsessed with developing frameworks than using them to drive […]